Privacy and POPI Policy

Effective date:  1/06/2021
This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service to you.  By using our service, accessing or using electronic platforms and facilities including but not limited to all website and URL’s, any sites housed under its domain names and / or social media platforms, and / or when sending or receiving emails using the email, you:

  • acknowledges that you have read and understood this Privacy Policy and related provisions;
  • agree to be bound by this Privacy Policy;
  • agree to comply with this Privacy Policy; and
  • you give us the consent to process and further process the required Personal Information for the required purpose, in accordance with this Privacy Policy.

Types of Data Collected

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”) and to transact with you.  Personally identifiable information may include, but is not limited to:

  • email address;
  • first name and last name;
  • company details;
  • phone number/s;
  • address (physical and/or postal).

Collection of Data 

The ways in which personal information is collected includes:

  • registering on our website;
  • subscribing to our newsletter,
  • registering on our blog or forum,
  • information required to transact online,
  • SMS’s or other similar messages.

Usage Data

Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.   We may also collect information how the Service is accessed and used (“Usage Data”).  This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data. Cookies are files with small amount of data which may include an anonymous unique identifier.  Cookies are sent to your browser from a website and stored on your device.  You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.  However, if you do not accept cookies, you may not be able to use some portions of our Service. Tracking technologies are used to track and analyse information to improve our Service.

Use of Data

  • We collect data for various purposes, including:
  • to provide, maintain and improve our Service;
  • to register you as a customer or vendor;
  • to transact with you;
  • to notify you about changes to our Service;
  • to provide customer care and support;
  • to detect, prevent and address technical issues;
  • to facilitate payment;
  • to identify and / or verify details;
  • for trade application and / or purchasing purposes;

Transfer of Data

Your consent to this Privacy Policy followed by your submission of “personal information” represents your agreement to that transfer.
We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization unless there are adequate controls in place including the security of your data and other personal information.

Disclosure of Data

Legal Requirements

Personal Data may be disclosed in the good faith that such action is necessary to:

  • to comply with a legal obligation;
  • to protect and defend the rights or property;
  • to prevent or investigate possible wrongdoing in connection with the Service;
  • to protect the personal safety of users of the Service or the public;
  • to protect against legal liability.

Security of Data

The security of your data is important to us, but please be aware that no method of transmission over the Internet, or method of electronic storage is 100% secure.  While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Service Providers

We may employ third party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.
These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.


We may use third-party Service Providers to monitor and analyze the use of our Service.

  • Google Analytics
  • Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service.  This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.  You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on.  For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page.

Links to Other Sites

Our Service may contain links to other sites that are not operated by us.  If you click on a third party link, you will be directed to that third party’s site.  We strongly advise you to review the Privacy Policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Children’s Privacy

Our Service does not address anyone under the age of 18 (“Children”).
We do not knowingly collect personally identifiable information from anyone under the age of 18.  We also do not knowingly allow children to order our products, to communicate with us, or to use any of our online services. If you are a parent and become aware that your child has provided us with information, please contact us using one of the methods specified below, and we will work with you to address this issue.  If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time.  You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us by email 

Physical Address
Salisbury Road
Durban, 4001

Postal Address
P.O. Box 47420 
Durban, 4023

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